Turn Searches Into Sales!
Turn Searches Into Sales!
Effective Date: May 27, 2025
This Privacy Policy applies specifically to users of Searchalytics Lead Management, our CRM and lead management platform. It explains how we collect, use, store, and protect information entered into the platform by our clients and their users.
This policy does not apply to the general use of localwebdesign.com. For our website privacy policy, please visit localwebdesign.com/privacy-policy.
When you use Searchalytics Lead Management (the “Platform”), we collect and process information in the following categories:
Name, email address, phone number, and business contact details
Login credentials and role-based access settings
Contact records (names, emails, phone numbers)
Form submissions and survey responses
Appointments, notes, tags, and interaction history
Communication records (emails, calls, texts, voicemails)
Login timestamps and device info
User behavior within the Platform (e.g., dashboard usage, workflow interactions)
IP addresses and browser/device details
When connected, we may collect or sync data from services like:
Google or Facebook Ads (lead form imports)
Calendars (Google Calendar, Outlook)
Communication services (e.g., Twilio, Mailgun, Stripe)
We use collected data to:
Provide and maintain the Platform
Deliver features like contact management, workflow automation, calendar scheduling, and reporting
Improve system functionality, resolve bugs, and ensure a smooth experience
Communicate with users about product updates, support, or account activity
We do not sell, rent, or share your data with third-party advertisers.
You retain full ownership of all lead and contact data entered into Searchalytics Lead Management. We act as a processor, providing the tools for managing, organizing, and communicating with your contacts.
You may export, modify, or delete your data at any time through the Platform. If you terminate your account, we offer options for data download and permanent deletion upon request.
We use secure, industry-standard practices to store and protect your data:
Encrypted data transmission (SSL/TLS)
Restricted access via user roles and login credentials
Regular security audits and platform-level controls provided through our infrastructure provider
While we follow best practices, no system can be 100% secure. We recommend using strong passwords and monitoring your account access.
The Platform may use cookies or local storage to:
Maintain session logins
Save interface preferences
Track usage for analytics and improvement
You can disable cookies in your browser settings, though this may affect functionality.
We retain Platform data for as long as your account remains active. If your account is inactive for more than 12 months, we may contact you before removing data.
Upon request, we will permanently delete:
Your user account
All lead/contact data stored under your account
Any associated activity records
We may contact you regarding:
Account updates or technical issues
Platform improvements or feature announcements
Support requests or data access actions
Marketing emails will only be sent with your consent and include an unsubscribe option.
We may update this Privacy Policy from time to time. All changes will be posted on this page, and material changes may be announced via email or within the Platform.
Continued use of the Platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Searchalytics
Email: development@localwebdesign.com
Phone: 352-644-8066
Website: https://localwebdesign.com
